Refunds for $5 posts

The $5 listing fee

CraneBoard charges $5 to post one listing. That is the launch listing fee. Stripe processes the card. CraneBoard does not store the card number.

If moderation rejects the listing before checkout, you are not charged. If you leave the Stripe checkout page, you are not charged. Reading the boards and the blog is free.

When a refund may be requested

You may request a refund of the $5 fee within 14 days if CraneBoard removed the listing for a reason other than your breach of the posting rules or the terms, or if you were charged twice for the same listing.

A listing that received no replies is not refunded once it is live.

Write to refunds@thecraneboard.com with the account email, the listing URL, and the Stripe receipt.

How a refund is paid

An approved refund goes back to the original payment method through Stripe. CraneBoard does not send refunds by wire, gift card, or cryptocurrency. If you open a card dispute, the listing may be taken down while the bank reviews it.